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Privacy policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you buy something from our store, as part of the buying and selling process, we collect the personal information that you give us such as name, address and email.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email / SMS marketing: With your permission, we may send you emails about our store, new products and other updates.

 

SECTION 2 - CONSENT

¿How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange a shipment or make a return, we imply that you agree to the collection and use for that specific reason only.

If we ask for your personal information for a secondary reason, such as marketing, we will directly ask for your express consent, or we will give you the opportunity to refuse.

How can I withdraw my consent?

If after accepting you change your mind, you can withdraw your consent for us to contact you, for the collection, use or disclosure of your information, at any time, by contacting us at hola@delta-increment.com 

 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

 

SECTION 4 - SHOPIFY

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage, databases, and the general Shopify application. Your data is stored on a secure server behind a firewall.

Payments:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it is complete, your purchase transaction information is erased.

All direct payment gateways adhere to the standards set by PCI-DSS as outlined by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information from stores and their service providers.

For a clearer overview, you may also want to read the Shopify Terms of Service here or Privacy Statement here.

 

SECTION 5 - THIRD PARTY SERVICES

In general, the third party services used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information that we are required to provide to them for purchase-related transactions.

For these providers, we recommend that you read the privacy policies so that you can understand how your personal information will be handled.

In particular, remember that some providers may be located or have facilities that are in a different jurisdiction than you or us. So if you wish to proceed with a transaction that involves the services of a third party provider, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or its facilities are located.

By way of example, if you are in Canada and your transaction is processed by a payment gateway based in the United States, then your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.

Once you leave our store's website or redirect to a third-party site or application, you are no longer being governed by this Privacy Policy or the Terms of Service of our website.

Links:

When you click on links in our store, you may be redirected off our site. We are not responsible for the privacy practices of other sites and we recommend that you read their privacy policies.

 

SECTION 6 - SAFETY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered, or destroyed.

IF you provide us with your credit card information, this information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.

COOKIES

Here is a list of cookies we use. We list them so you can choose if you want to choose to remove them or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

 

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your dependents minors use this site.

 

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and / or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners, so that we can continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you want to: access, correct, amend or delete any personal information we have about you, file a complaint, or simply want more information contact our Privacy Compliance Officer delta.increment.lifestyle@gmail.com or by mail to Delta Increment

[Re: Privacy Compliance Officer]

[Calle Amado Nervo 4-10dcha, 28007 Madrid, Madrid, Spain]

TEXT NOTIFICATIONS

By subscribing to [Delta Incrementx] text notifications, you agree to receive our automated marketing text messages about our products and services at the phone number you provided when you signed up, and that messages can be sent through the dial-up system. automatic telephone or other technology. The frequency of the messages is recurring. Consent is not a condition of purchase. Rates may apply for messages and data. Please reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt out and HELP to receive customer service. You may receive an additional text message confirming your decision to opt out. You understand and agree that attempting to exclude yourself by any means other than sending text messages using the above opt-out commands is not a reasonable means of excluding yourself.

Text Marketing Terms and Conditions

Marketing Terms and Conditions: We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions. By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase. Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc", an European Union company with office at Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery. If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply. For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.

Sustainable materials

We use certified organic cotton and recycled polyester in all our garments

Solidarity and fair trade

We manufacture our garments in bangladesh following fair trade policies and we allocate 10% of the profits to NGOs

Carbon neutral

Our shipments are carbon neutral and we ship everything packaged in recyclable materials